Information we may collect
We may collect information you provide directly, including your name, phone number, email address, delivery address, order details, and communication submitted through forms, checkout, or WhatsApp.
How information may be used
- to process and confirm orders
- to coordinate dispatch and delivery
- to respond to support requests
- to improve store experience and operations
- to send updates related to an order or request
Marketing communication
If you share your details for updates, Primora may contact you regarding launches, restocks, offers, or brand updates. You may request to stop promotional communication at any time.
Third-party services
We may use third-party services for hosting, analytics, checkout support, communication, or courier coordination. Those services may process limited information as required for store operation.
Cookies and analytics
The site may use cookies or similar technologies to support site functionality, understand store activity, and improve the experience of visitors.
Retention and protection
We may retain order and support records for as long as reasonably needed for operations, customer support, fraud prevention, legal compliance, or recordkeeping.
Questions
If you have a question about your information or want to request a correction, please contact Primora through the Contact page.